Refund policy

At Mireya, we want you to love your purchase. Please read our refund policy carefully before placing an order.
1. Returns
Returns are accepted within 14 days of receiving your order.
Items must be unused, undamaged, and in their original packaging.
Custom or made-to-order items are non-refundable unless defective.
2. Non-Returnable Items
Customized or personalized products
Items damaged due to misuse or improper handling
3. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with clear photos or videos, and we will arrange a replacement or refund.
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
5. Shipping Costs
Shipping fees are non-refundable.
Return shipping costs are the responsibility of the customer unless the item is defective.
6. Contact Us
For any questions about returns or refunds, contact us at:
Brand Name: Mireya
Email: mireyaegy@gmail.com
Phone: 01551118552